Top 5 VAT Experts 2024

"Software runs smoothly. I didn’t have issues with it."

"So many problems with communication with their EMEA team, missed filings, unable to accommodate our unique situation of having two Seller Central accounts, tax notice resolution are additional charges."

"Once we started to work with Avalara we didn’t receive log in to their system and we couldn’t connect to the site. It took 2 weeks until we could finally log in. We also had some troubles once we were able to log in and connect to system. We tried to reach out to support desk but it takes ages to get a response from them."

"We had a lot of issues with our platform integration. They ignored our questions and we had terrible customer experience."

"Website helps to find out more about sales tax but support desk is not always knowledgeable."

"The thing I dislike about Avalara is that customer service takes a lot of time to respond. I use phone and chat and see which answers faster."

"Customer service job cold be better and sometimes frustrating."

"Our company works with Avalara for a few years now and we can tell only good things about their services. They show real interest into our problems and are very kind."

"I spoke with their support on the phone. They were extremely helpful and friendly. No doubt I will continue using Avalara services!"

"We opened office in the US and needed to calculate sales tax. Avalara tool helped us a lot and it worked great."

"I would not recommend it due to horrible customer service."

"The answers from live chat support were misleading and they were asking totally non relevant questions to my situation. We will not use their services again."

"Avalara prepares tax returns for us and helps us to avoid any mistakes in tax calculation. Although, it takes very long time to get response from their help desk."

"My company uses Avalara for a few months. It is a great tool to calculate our taxes across many countries worldwide."

"We used Avalara for our retail shop. They did sales tax returns, calculations, we used their integration with our e-commerce platform which wasn‘t difficult to use."

"Took a while to learn all the features on their website. Their software calculated our sales tax which is very useful."

"Took a while to get answers from compliance team. We used their software as well and it worked really slowly at the end and the beginning of the month."

"We don‘t need to worry what amount of tax rate we need to collect as Avalara takes care of it."

"It is very easy to use after everything is set up."

"We had many problems with our earlier tax company and after we started to work with Avalara, we have decreased our risk of charging the incorrect tax rates to our customers located across the US."

"support works well, all issues solved."

"Save your time and money, avalara shoukd not be you choice."

"Avalara has a very easy to use interface that makes managing taxable transactions simple and straightforward."

"I have only the best words about Avalara. Thank you!!!"

"not worth the money, time or your nerves…."

"I am so excited to work with them!!!"

"I like that I can have all the data ant it is provided in very simple understandable form. Works great for me, I save a lot of time while working with them."

"They practicaly only oriented for U.S. if you have buiness in other countries, better look for other partners."

"Avalara works with specific things, so they can provide good service by not taking everythig. I do not regret my decision."

"I DO NOT RECOMMEND THIS COMPANY! Right now I've been waiting almost a YEAR for them to proceed my VAT registration and now I am waiting another 6 MONTHS for them to actually start the process of de-registration. I keep receiving only the excuses, and random information. Also I received penalties from Tax Authorities for late filings submission as Avalara is responssible for that."

"super!"

"Communication from time to time not so great but essentially everything worked great!"

"I could say not the best, but also not the worst. We have issues from time to time, but at the end we solve everything, so I am not disapointed."

"I had accuracy issues with our last sales tax provider and since implementing AvaTax, we have decreased our risk of charging the incorrect tax rates to our customers located across the US."

"In overall - great solution. Lack of personal communication - chats and calls should be more accessible and quicker to get a person."

"Avalara TrustFile simplified one of the hardest parts of being a small business owner - dealing with sales tax. There are so many requirements for different regions, and nobody wants to risk getting it wrong. I highly recommend integrating the Avalara TrustFile app into your Shopify store. The two work seamlessly together. I'm thankful that I don't have to worry about my sales taxes anymore and I can focus on my customer instead."

"The app is a life saver. It should be used by all hight valume stores, because it saves so much time and headaches when it comes to filing sales tax."

"We had 2 issues. The first issue was not resolved for more than a month. We are in the middle of the second issue, and even though we have an account manager, we are going on 9 days without a resolution to the issue. The first response to our ticket was 'you didn't install the plugin right'. We did and everything was working, but then it stopped. I went through our plugin installation with their chat support because no one responded to our ticket, and they said oh its a plugin issue, so it's your fault you need to have your developer fix it. I let them know that it wasn't our issue and that their plugin was not recording the tax amount that was charged inside of woocommerce. We have an account manager, who unfortunately can't do much about our issue, but finally they have said they have a technical/integration specialist looking at the issue. Every couple days I follow up, without a response."

"absolute shit, do not partner with them"

"Takes away a huge amount of stress when doing a small business. Filing for sales tax in every country is not exactly efficient for one person."

"They react very quickly, helped us to deal with VAT filing in 3 different EU countries."

"I liked that service desk can speak multiple languages and explains everything about their procedures."

"Professional company, quick answers, they are always available."

"It is very good company especially if you need to manage your taxes in Europe."

"Good quality services."

"I am really happy that they explained everything what I need to do in a very kind and timely manner."

"We needed VAT returns services in UK. All returns were done accurately and submitted in time."

"I would recommend it for online sellers who need help with VAT in different countries."

"They offer free consultation and customer support explained me my situation. I am just beginning to sell online and don’t understand a lot of things about VAT. Sometimes they explained everything in a complicated manner so it was a little difficult to understand what I need to do."

"It is easy to work with them, we saved a lot of time!"

"At first it is difficult to understand how their software works although their customer service is always ready to help."

"Very responsive. They helped me to understand better what I need to do."

"Great service! I needed VAT in Japan and Mexico and they took care of it without any problems."

"El servicio es muy amigable y me ayudó mucho a entender todas obligaciones fiscales que tenía que cumplir. Aunque el precio es más alto que en otras empresas similares."

"We will definetely use their services again. The process was very smooth and professional."

"I couldn‘t get all the answers from support team. Their website doesn‘t provide a lot of information about their services."

"As our business expanded, they helped us with compliance services and introduced with new regulations."

"I started to sell on Amazon and I was new here so I got free consultation. The service was very friendly + they helped me to understand my VAT issues."

"Tolles Team, löst schnell alle Probleme und verschwendet keine Zeit. Danke für die Hilfe!"

"The 1stopvat team did everything quickly and helped me do what I hadn’t been able to do myself for a while now. They helped me expand my business to other EU countries and arranged all the taxes so I didn’t get fined. thanks!"

"very nice, great work together"

"I can't compare to others but they helped me a lot. If not 1stop I would have paid very large fines."

"They are a really nice team that helps with all my questions and applications for taxes. I feel like my business in amazon is in good hands. Thank you, team!"

"As a new company, I was a little bit afraid, but after a few months all my fears disappeared and I trust this team! They do a very good job while working with my taxes in amazon. Thank you and I highly recommend!"

"not the best but also not the worst. Good quality and price ratio. For sb who wants to support new companies, you should consider them as your partner. They work very hard to provide the best they can."

"I had issues with other companies and right now 1stopvat resolved all of it. Very good experience for now, so I hope it will stay like this in future."

"I had last minute problems with taxes, but they solved everything and I avoided fines, so my experience is 10/10. You go team!"

"Very good advisors, professionals! I feel like I am in a good hands, no problems yet"

"We are extremely grateful for being referred to 1stopVAT. They are highly qualified and very knowledgable in all tax matters, and especially where Amazon is concerned. They have walked us through every step of the process. I believe they have gone beyond the average customer service offered by other such services. Their interactions are personalised according to your needs, and they are readily available to assist you in every way possible. I don't hesitate to highly recommend their services."

"The people at 1stopvat are absolutely the best team ever. They have saved our company hours upon hours of work guiding us through the complex tax regulations. They handle all my UK and EU tax correspondence with other local offices in Europe, so it's like having 1 accountant for all of Europe as opposed to 8 different ones. I cannot recommend them more highly. I give them 5 stars but would give them more if it were possible!"

"Beautiful website, everything works really good."

"legit"

"SUPER FAST WITH ALL REQUESTS"

"They helped me a lot, I only sent them my taxes data and they did everything for me. As amazon business owner I work with many diffrent countries, so learn about all of teir taxes would cost a lot of valuable time. 1stopvat team fixed this problem for me, so I can consider my time to what is realy important for me."

"Great!"

"I like how they make everything easy for me. Difficult things are simply explained to me so I do not have to try understand everything by myself"

"Very good experience, great team, good communication, thx!"

"Nice software and good service. 5 stars"

"5*! Recommend!"

"I did not received any answer to my questions"

"System has bugs, and they promissed it will be fixed asap."

"Fair prices and good product. For me the best provider."

"amazing service! super helpful customer support. just started with 1stopvat and it seems like it will be an incredible tool to streamline sales taxes"

"Very helpful team. They have answered all my questions and assisted in VAT compliance. I wanted to get VAT numbers for Germany and UK and they have made the whole process easy for me."

"Very nice service and communication. All of my questions have been answered. So far, everything is perfect and I am not planing to change the service provider. I am recommend 1stopvat as I have only positive things to say about them!"

"I have already tried other sale tax services, but nobody is as fast comparing to 1stopvat. Not only they they response fast, but also does everything to solve all problems. They have an affordable price."

"1stopvat is worth every penny. They are helping me so much, that I can focus on my business only. Great service and communication!"

"1stopVAT is the perfect site that I was looking for! Now I can nly highly recomment ir to everyone. We are a small but still growing business that ships nearly 1000 orders a month. Keeping up with the always changing taxes and filing the monthly tax payments was an absolute nightmare that I just hated every month. Right now we use 1stopVAT I could never even think about changing it! They are handling all of the accounting and that lets us focus growing our business instead of doing all of paperwork. Thank you very much 1stopVAT team! I am a customer for life!!!"

"It is very convenient that it connects with Amazon and all tax return filings can be monitored through it."

"We sell on Amazon and eBay. Taxjar is a good solution for small online business like ours. The only thing that I would like to be better is more active support (sometimes we need to wait a week or more to get an answer)."

"It really helps not to miss any filing obligations and saves a lot of time as well!"

"I couldn’t run my small business without them."

"It is easy to use their dashboard, it integrates with most of marketplaces and support is always reachable."

"Some problems shows up when there are tax changes. It takes ages to resolve it and much more time takes to get a reply from a support…"

"With Taxjar we can easily sync our WooCommerce orders. It is easy to set up, to fill your company details and they offer automated filling option as well."

"We sell cosmetics and use Taxjar to calculate sales tax. I think many states needs some improvement on overall information and updates."

"TaxJar software is a perfect way to automize sales tax. Keep a good work!"

"I sell on Shopify and have sales all around the country. It was a nightmare to calculate sales tax all by myself and such a relief when I started to work with TaxJar."

"I had to file in a few different states and didn’t know that you need to pay more for every additional state so the price increased significantly."

"I chose services of the lowest price and I needed to upgrade it as this kind of service was very poor. It’s also difficult to navigate through the platform when you don’t know anything about taxes."

"Taxjar has pretty simple integration with Amazon and we use it to calculate our sales tax and it really helps us to collect sales tax from various states. I wish they could send a notification when I have nexus in a new state because right now I need to check it by myself."

"It is easy to use their platform so we didn‘t have a lot o problems with that. The support team has a lot of knowledge and replies quickly. Highly recommended."

"We needed to file in 3 states and Taxjar does all the work for us! Couldn‘t be any better! We recommend their service to anyone who needs to handle tax calculation or compliance."

"We saved time and could focus on aspects of our business. They handled tax filing in each state and we were able to collect the right amount."

"It‘s very comfortable – we just need to submit the data to Taxjar so they could tell us how much we need to charge. Very helpful!"

"I didn‘t know anything about taxes before starting to work with Taxjar. I liked that they have a lot of training in their website although I still have some questions and it is a little difficult to setup your account, add states, etc."

"Customer service for accountants is not phone supported. Even with the number of clients I have on the platform, I have to wait for email customer support."

"It‘s hard to use their software especially for international company like ours. The price for usage of the software is very high."

"Very nice, thanks."

"Helpful staff that will walk you through steps to make sure the process goes very smoothly. We are happy with the service."

"They make the job done. I cannot compare to others as I did not worked with others."

"We switched from Avalara Trustfile to TaxJar as Avalara's service was abysmal. TaxJar is a breathe of fresh air. Its easy to use so you don't have many questions, but when you do there is a real person who replies in a timely fashion with actual helpful information. Highly recommended. Also the e-file piece takes a bit to set up but once you do it really speeds along your filings."

"We outsourced the VAT return to Regional Express for a year now. I don't know why all other reviewers have a completely different experience from mine, my experience is negative and irresponsive. I have to email them multiple times, to multiple email address to get VAT report. In Q1, they provided a simple spreadsheet with some calculations to explain, but no instruction for how to pay for result. In Q3, I just got a number, with no calculation, no spreadsheets, and is completely wrong. Also, at this time, they told me they have filed nil return for Q1/Q2. If you want to have a responsible accountant, avoid taxjar."

"VAT tax is super confusing to me. So I searched for a company to help with that. I gave them access to my account and they handle everything. They just send me an email once a quarter with instructions on how to pay the tax that is owed and I pay directly to the UK government. Good experience"

"Great company very happy with the service. They are so helpful, patent and helped with all our questions. It’s wonderful to find an overseas company that you can feel confident will get the job done for you and take away any concerns."

"Great work, even on subjects that were not under their responsibility, they answered promptly and even recommended other services."

"There are some good things about TaxJar especially if you are a small seller. The dashboard is a good tool that shows where nexus has been created and gives you an idea of what your taxes are in each state. But you cannot download the state report that shows you the details of what to report to a state - you can only view this on the screen (or print the screen). Also, I found out that TaxJar uses a report called the Amazon All Orders report for determining sales tax - when it really should use the Amazon Sales Tax Report. When we compare how much Amazon has really collected on the Amazon Sales Tax report it is never the same as what is in TaxJar for this reason. We find we cannot always rely on the TaxJar data. This was okay when we were small but as we got larger this has been a bigger problem. If you are a very small eCommerce seller, TaxJar is a good tool but once you get larger, the TaxJar data will be less accurate. Also we don't find that TaxJar saves us that much time."

"TaxJar is an amazing way to automate the sales tax process. My business had previously worked with a bookkeeper to manage our sales tax processes and we are blown away at how much easier this technology is for us. It's cost efficient, simple, and overall a great customer experience."

"We emailed back and forth several times to get it done, the first quarter return was received until August, not efficient communication while the pricing is totally not worth it."

"I would not recommend this company . It is very difficult to communicate with them and they are lack of staff and cannot even to with VAT complexity that sellers are facing. We are working with them for a year now and so many mistakes have been made in the way! As a result we have a huge amount of fines from the Tax Authorities."

"I am very disappointed. This company should be ashamed."

"This integration seems to be oneway. Taxjar does not automatically update shopify with tax rates in nexus location already in tax jar. It does grab transactions and log them but you still have to do double work."

"TaxJar is fantastic! Support is AMAZING! They helped us analyze almost 1 million orders across 3 stores (2 Magento and 1 Shopify). Easy to use and we highly recommend for stores of any size. They also have great tax articles on their blog if you're wanting to learn more about taxes."

"We use it TaxJar for Amazon and Etsy to calculate state sales tax owed - works really well"

"They look legit, works with big brands."

"Trheir system does not even work properly. No reports were made for Austria, so the tax office Austria has determined its own fixings with double the amount. two months have passed and I still did not receive a single email with any SOLUTION. Do yourself a favour and AVOID TaxJar"

"Awesome! Saves so much time, especially their auto payment feature. I Highly recommended the app!"

"Great! The AutoFile is great and I never have to even think about talking to government employees anymore!"

"Customer support isn’t always great."

"I had some problems with VAT calculations but overall, it was ok."

"I signed up and paid for their services but once I needed some help from them they were completely unresponsive, I sent tons of emails.."

"Each filing was done precisely and in time. Very happy about their services."

"I had some issues with previous company I had worked with and GlobalVAT solved it flawlessly. I am very satisfied with that."

"Extremely hard to communicate with them. I cannot say that their work is good."

"The support team is very cooperative and they offer reasonable prices."

"My experience was poor. It took hours to wait their response and they were unreachable by the phone. Despite that they made mistakes on the returns."

"Terrible. They don’t respond and don’t communicate at all. We couldn’t work with them."

"My account manager helped me a lot and explained various procedures in a simple way. Super recommended."

"GlobalVAT helped me with registration in Germany and UK. Good service if you need VAT in Europe."

"They take care of our VAT filings in 5 different European countries. They guide us through all necessary process and told us more about VAT compliance in those countries. We are happy about their service."

"I don‘t think they are able to work with important data and documents. I had a lot of problems with them. Half of the work I had to do it myself."

"Sometimes they respond slowly but they helped us to set up accounts and it worked well."

"We worked with them as we needed VAT in few European countries. Very responsive and easy to work with."

"I will never trust them again. GlobalVAT failed with filing the returns which they submitted too late and we had to pay penalties. Communication is unprofessional as they couldn‘t give any helpful advice about vat compliance."

"Terrible company I would never recommend to anyone. We wanted to deregister our VAT number for Spain few months ago and are still not deregistered. We provided all documentation in time, they remind about a payment 1 day before deadline what leads to penalties..."

"Great, thanks"

"They do the job, but next time I hope they will be faster because it is stressful."

"GVC team called me within few minutes after I had emailed them. The associate who spoke with me was very helpful; he clarified things and advised me what to do. Thank you."

"Price is too high for small business owner. They don't even want to contact us back as we are just a small owner. Terrible service."

"They quickly replied to my request and provided the information I needed."

"The gentleman who helped me was very knowledgeable and professional. By answering all my questions he really gave me the peace of mind I needed. I strongly recommend it!"

"very good -fast service-keep it up!"

"Decent company answered all my questions properly."

"On 2019-12-30 I wrote the first email about this, today 2020-01-23 there is no single email with a SOLUTION to this problem."

"One of the best services that you can rely on. I'm from France and I trust them to manage my German VAT number I'm very satisfied with their skills a will for sure continue working with them. Recommend."

"takes more then 6 months to register a german vat. Tutorials are outdated or link is not working. just wasted money"

"Wery happy with this service provider. Quick, reliable, efficient"

"Always responsive and available. They support us for expanding our sales in the UK, France and Spain."

"I am yet to have used the full capabilities of this site. What can I say it's a dream come true! I don not have to worry about calculating all the tax money I would owe from sales. GlobalVATComplience is quite useful. Recommend 100%!"

"To be honest I don't know what I would do without Taxjar! As I have an Amazon store the taxes for the different countries are absolute nightmare! I tried to do taxes for some countries and spent so much time on it that it was no-brainer whent I find GlobalVATComplience. They did everything for me and the customer service is excellent!"

"It is a great tool that saves a good chunk of my stress and time every month while doing all the math"

"Service has just been cancelled! Been comforted for way too long. Poor service has been canceled"

"a total desaster all the way. Paid for Translation we never got and the communication was fine at the beginning but horrible at the end. Lost a lot of time and money"

"Excellent service, friendly dedicated account manager, easy to use software."

"At first it seemed that they are very committed and friendly but when I got some issues with VAT returns filing they didn’t respond so quickly and it costed a lot of time."

"I have one registration with them in Germany and until now everything works pretty well. Although, I need to be much more involved in the process to keep things done properly more than I expected."

"I am not satisfied with their work and don’t recommend to anyone. The filings were done too late, even though it was their fault, we had to pay penalties."

"I chose them because of automated VAT calculations, it is great that they notify when I need new VAT number."

"I am Amazon seller and I wanted to expand in Europe so I found hellotax services when I needed information about taxes in Europe. The price is affordable and they gave me more info."

"After difficulties with my previous tax service provider, I decided for hellotax some time ago after my previous VAT accountants have handed in returns in Poland and Czechia way too late which resulted in quite high fees that I had to pay. Since the change, I am very satisfied with the software and the overall service. The support team and my account manager have always answered my questions and always ensured everything is how it is supposed to be."

"My registration was delayed for a few times. I couldn’t get appropriate explanation for a few months."

"We’ve working with hellotax for quite some time and overall we are happy with their services. Special thanks to my account manager who took care of all operations :)"

"I liked that they could help me in few different European countries, plus they gave me a lot of information about VAT. I think I will continue working with them."

"I had some specific questions about my business situation. The support team gave me final answer after few days. Overall, they have solid online software and provides services in many different services."

"We needed to do VAT returns. Everything was done accurately and in time."

"Our company worked with hellotax for more than 3 years. The main problem with them is that they never try to fix problems they made and doesn’t even try to correct their own mistakes."

"I have e-commerce shop and VAT in EU was a huge issue for me. I started to work with hellotax 2 years ago. They take care of VAT in 9 markets and they make it much easier for me."

"Very customer-oriented and helpful. They still have somewhere to improve but overall I was happy with their service."

"I recommend it to any online bussines. They are very friendly and dedicated, always ready to help you with your VAT issues."

"Reasonable prices, they offered fiscal representation services as I needed it as non-EU business. I didn‘t face a lot of problems working with them."

"I tried to get an EU EORI number and had a lot of struggle with it. Taxjar really helped me with that. They claimed it for me in 2 working days! Good job!"

"Horrible service! They have no idea what they are doing, a lot of tax returns filled with mistakes and they didn‘t even rush to correct it. Mistakes charging for zero-rated zones, you need to pay fines by yourself even if it was their mistakes... Simply they don‘t care about a customer."

"Customer support was very helpful, I got personalized answers to all my questions."

"Stay far away from them. Promises, promises. Always software issues. Customer Service inadequate. Management not replying. I switched to Avalara. I have colleagues who are banned by Amazon due to improper filing from Hellotax."

"All in all it is very easy and understandable to use, I like that it saves everything and I can use it another time."

"easy to use and it automates VAT calculations - lets me know when I need a new VAT number. Problem solver comparing to Avalara."

"Highly recommend"

"The service is a tragedy."

"All VAT returns are done accurately and submitted in time, excellent free software to keep track of everything, prompt support each time I needed it, also it takes a bit of time to understand all the software's features."

"They make th job done, but I do not like the communication at all."

"terrible"

"It was not possible for me to undertand the lady from customer service, we finally reach out via email. It was still hard to work with her, I decided to leave this company."

"Hellotax took a 2hr job that I would have done reluctantly and then wondered if I had done it right and made it simple and beyond easy. Im a customer for life. Solid work"

"We just completed our first Quarter with Hellotax. What a pleasant experience. The customer service representative was extremely helpful and worked with us until we had ALL the issues handled and resolved. (Which were our issues.) I would highly recommend the service!"

"They flat out told me they could not handle my online sales tax filings"

"Great service! Fast and friendly responses. They are very flexible. The software is easy to use."

"Platform is user friendly. Quality and price are right! They explained me everything what I should know before I can move store in other countries. We talked about the future tax duties and how to solve everything. Now I fully trust the team, so I only check the software from time to time. I receive emails only when there is an emergency cases."

"Easy to use, it was very easy to understand how it works"

"."

"They are not expensive. They take care of all your sales tax needs. It takes no effort on our part. What could be better"

"Been using hellotax services for about a year. It's okay You know there will always be some things to improve, but who isn't there? I have declarations submitted on time, I have payment information early enough for the money to reach the office, if there is a change ′′ in taxes ′′ you will take care of it... I don't like taxes, I don't like paying them but thanks to you I can focus Falling on what's important to my company! I leave my taxes for hellotax!"

"UK-Audit since April in process. Amazon UK Account suspendend. No real help from hellotax. Horrible communication whatsoever."

"Staff always change retroactive registrations have not been made. Emails are not answered correctly on request if the countries are finally registered I won't get an answer. Christop Prokes isn't reporting anymore. Really desperate."

"Excellent collaboration, highly recommended to online sellers that are working in Europe."

"I can't say anything bad about hellotax. Software looks nice, support works great and so far, everything worked the way it should."

"When you reach Christoph, the managing director, he is definitely very nice and promises you everything will be solved. Here you feel like you're in good hands. However, hardly anything is happening afterwards. Meanwhile we have switched to a competitor and so far it's going better. The registrations so far have been correctly created."

"System not functioning properly. Messages are missing in the backend. For example, no declarations were made for Austria, so the Austrian tax office has defined its own double taxation."